Solutions & Services

Capabilities

When meetings matter, OpenExchange delivers. We make virtual meetings and events work, regardless of technology, complexity, location, or time of day.

Professionally Managed Virtual and Hybrid Meetings & Events

Service, collaboration, and expertise are the cornerstones of our client partnerships. Your dedicated team of an account manager, project manager, technology specialists, and support resources handle the tough parts of your event so you can focus on your message.

Dedicated end-to-end project planning and management.

Technology selection and configuration.

Registration coordination.

Attendee check-in, movement between sessions and tracking.

Continuous monitoring by expert technical specialists.

Real-time issue detection and resolution with proprietary technology.

Enhanced Participant Experience

Provide your participants with an unmatched, high-quality experience – all with your brand.

No software installation needed.

Personalized agenda for host and participants with simple access to events.

Audio and video support before and during the event.

Unique meeting link technology ensures that if meetings move, participants always go to the right place.

Branded customized microsite allows you to add supplemental media assets and external links:

→ Creative adheres to your brand guidelines, design SDK available

→ Data API’s for 3rd party integrations

→ Video available moments after your livestream is complete

→ Indexed on-demand video library

Webcast/ Livestreamed Events

Our global team will ensure your webcast or livestream is engaging and executed flawlessly utilizing OpenExchange’s built-for-purpose webcasting player.

No installation needed.

Broadcast quality production: custom screen layouts, on-screen graphics, lower thirds, and more.

Experienced livestream producers.

Live or pre-recorded.

Incorporate video feeds from multiple sources/platforms.

Live rehearsals/Test line.

High definition 1080p video resolution with auto downscaling for lower bandwidth.

Presenter and moderator tools: slide controls, speaker chat, Q&A management, polling, and more.

Ability to add speaker bios and supplemental materials.

Transcription and translation.

Interactive Meetings

Trust us with your meetings that matter. Our team are experts at configuring and running virtual meetings flawlessly.

Ability for participants to use video conference platform of their choice.

Flawless management of complex multi-track simultaneous meetings.

Video ambassadors to greet and verify each guest.

Meeting planners with real-time view of attendance and any issues.

Expert use of meeting lobby and breakout rooms to move attendees into and out of meetings with minimal disruption – and with high discretion.

Individualized settings to meet corporate communications security protocols.

Data and Analytics

Gain a deeper understanding of audience involvement than you can in a purely physical setting. We provide comprehensive analytics so you can draw insights into both your live and on-demand event performance and engagement.

Livestream engagement.

Embeddable surveys and polls.

Live attendance.

Downloadable reports.

API access to analytics.

Technology and Integration

Leverage OpenExchange’s cloud-based meeting and event management applications.

OpenExchange supports full integration via API with third-party and in-house systems for workflow automation.

 

Participant Portal & Livestream Viewer.

Presenter tools.

Real-time status dashboard for all interactive meetings, including

→ Online and missing participants

→ Real-time issue and resolution tracking

→ Meeting status

API’s for integration with in-house and third-party systems.

Downloadable reports.

API access to analytics.